Digitizing Healthcare in Jamaica
HelloDoc connects patients, doctors, nurses, receptionists, and facility teams in one secure platform — appointments, prescriptions, referrals, vitals, medical records, and doctor–patient messaging, all digital.
What brings you in today?
Select your concern and we'll match you with the right specialist in Jamaica.
Browse by Specialty
Find experienced doctors across all specialties available on HelloDoc.
One Platform, Every Role
Whether you're a patient, a doctor, a nurse, or a receptionist — HelloDoc has a tailored experience for you.
Complete Clinical Tools
Issue prescriptions, consultation notes, referrals, and movement routines after every visit. Manage your schedule, patient list, and working hours — all from one dashboard.
Your Health, One Place
Book appointments by specialty and real-time availability. Message your doctors securely, view all your documents, track vitals daily, complete doctor-assigned tasks, and manage your full medical history.
Streamlined Operations
Receptionists handle walk-ins and check-ins, nurses record vitals with structured checklists, and admins oversee all users, facilities, and staff from one central hub.
Every Document, Fully Digital
Doctors create structured clinical documents after every appointment. Each one is stored securely, linked to the patient record, and exports as a shareable PDF instantly.
Digital Prescriptions
Doctors create prescriptions with multiple medications, each with dosage, frequency, duration, and instructions. Patients can view their full prescription history, request refills, and doctors can hide sensitive items from the patient view when needed.
- Multiple medications per prescription
- Dosage, frequency & duration tracking
- Patient refill requests
- Doctor-controlled visibility toggle
- Instant PDF generation & sharing
Referral Letters
Generate complete referral letters to specialists with patient history attached. Search for receiving doctors by name or specialty, track referral status, and give patients full visibility into their referral journey.
- Search & select receiving specialist
- Full patient history attached
- Status tracking (pending / accepted / completed)
- PDF letter export for patient & doctor
- Patient-controlled visibility
Comprehensive Dental Documents
Full dental practice support with interactive tooth charts, multi-phase treatment plans, consent forms, cost estimates, and sleep apnea assessments. Every dental document includes procedure-specific pre/post-op instructions and exports to PDF.
- Interactive tooth charts with condition tracking
- Multi-phase treatment plans with cost estimates
- Digital consent forms with e-signatures
- Pre/post-op instructions by procedure type
- Sleep apnea screening (Epworth & STOP-BANG)
- Instant PDF export for all documents
Complete Physio Practice Tools
Everything physiotherapists need — movement routines with exercises and daily tracking, condition-specific treatment protocols, session notes with pain scoring and modality tracking, plus outcome measurements including ROM and validated questionnaires like DASH and Oswestry.
- Exercise routines with sets, reps & patient tracking
- 20+ condition-specific treatment protocols (ACL, rotator cuff, etc.)
- Quick session notes with pain before/after scoring
- Modality tracking (TENS, ultrasound, dry needling, etc.)
- ROM measurements by body region
- Validated outcome questionnaires (DASH, Oswestry, LEFS)
Private Doctor Notes & Daily Tasks
Doctors write private notes for patients — medication reminders, lifestyle changes, follow-up instructions, or care guidance. Patients check off completed tasks each day, and doctors track the full completion history over time.
- Private — only visible to the assigned doctor
- Patients check off tasks daily
- Full completion history tracked
- Undo completions if checked in error
- Linked to patient care timeline
SOAP Consultation Notes
Doctors document every visit using structured SOAP notes — Subjective, Objective, Assessment, and Plan. Notes are tied directly to the appointment so the full visit record is always in context.
- Structured SOAP format (Subjective, Objective, Assessment, Plan)
- Linked to the specific appointment
- Full history visible to treating doctors
- Patient-controlled visibility toggle
- Instant PDF export
All document types at a glance
Prescriptions
- Multi-medication
- Refill requests
- PDF export
Referrals
- Specialist search
- Status tracking
- PDF export
Consultation Notes
- SOAP format
- Appointment-linked
- PDF export
Doctor Notes
- Daily tasks
- Completion log
- Private access
Dental Documents
- Tooth charts
- Treatment plans
- Consent forms
Physio Documents
- Session notes
- ROM tracking
- Outcome measures
Movement Routines
- Exercise builder
- Daily tracking
- PDF export
File Uploads
- 50 MB per file
- Group folders
- Visibility controls
How It Works
From sign-up to a complete digital healthcare visit in four steps.
Create Account
Sign up in minutes. Patients, doctors, nurses, and receptionists each get a tailored onboarding flow.
Find a Doctor
Search by specialty, parish, or availability. Real-time slots reflect actual working hours and breaks.
Book Appointment
Choose a date and time, receive a confirmation, and manage everything from your patient dashboard.
Receive Complete Care
Nurse records your vitals on arrival. Doctor reviews history, then issues prescriptions, referrals, or a movement routine — all digital.
Stay on Top of Your Health Every Day
HelloDoc keeps patients actively engaged between appointments — with vitals tracking, daily tasks, and health tips from their doctor.
Vitals You Can Track
Patients self-record key health metrics. Nurses also record at every check-in. Both are linked to appointments.
Blood Pressure
Systolic & diastolic readings
Heart Rate
Beats per minute
Blood Glucose
mg/dL readings over time
Oxygen Saturation
SpO₂ percentage
Temperature
Nurse-recorded at check-in
Weight & Height
BMI-ready measurements
Respiratory Rate
Breaths per minute
Pain Level
1–10 scale assessment
Doctor-Assigned Daily Tasks
Doctors assign notes and reminders that patients check off each day — medication reminders, lifestyle changes, exercise goals. Completion is tracked over time and visible to the doctor.
- Daily check-off with completion history
- Visible to doctor in patient timeline
- Undo completions if checked in error
- Date-range completion tracking
Personalised Health Tips
Doctors push personalised health tips to patients — dietary advice, recovery guidance, lifestyle suggestions. Patients receive them in their home feed and can mark them as read or dismiss them.
- Doctor-authored, patient-specific
- Shown in patient home feed
- Mark as read or dismiss
- Linked to patient care context
Exercise Routines from Your Doctor
Doctors build exercise and physiotherapy routines with individual exercises, sets, reps, rest periods, and instructions. Patients follow them in the app and track completion — giving the doctor clear insight into adherence.
Why Healthcare Providers Choose HelloDoc
Tailored to healthcare providers across Jamaica — uniquely customised to improve existing systems and make every role in the clinic easier.
Tailor-Made for Jamaican Providers
Each facility is uniquely configured on top of a wide array of preloaded document types — designed to slot seamlessly into your existing clinical workflow.
iOS, Android & Web
Native iOS and Android apps plus a full web app. Your data syncs in real time across all three platforms.
Secure & DPA-Compliant
Explicit patient consent before any staff access. Audit logs, data correction requests, and soft-delete retention built in.
PDF-Ready Documents
Every prescription, referral, consultation note, dental treatment plan, physio session note, and movement routine exports as a shareable PDF instantly.
- Schedule & availability
- Patient records
- Post-appointment docs
- Book appointments
- View all records
- Daily health tracking
- Record vitals
- Check-in workflow
- Inventory management
- Walk-ins & check-ins
- User management
- Facility oversight
Frequently Asked Questions
Everything you need to know before getting started.
Ready to go digital?
Join HelloDoc and bring your practice — or your healthcare journey — into the digital age. Free to get started.
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